Commercial FAQs

What times are you open?

You can contact our Customer Service department for advice 08:45 to 17:00 Monday to Friday* on +44 (0)1204 521771. For collection of material, our despatch desk is open 08:00 to 16:30 Monday to Thursday and 08:00 to 15:45 on Fridays.*

*excluding national holidays

What is the latest time I can place an order?

Our Customer Service department is open from 08:45 to 17:00 Monday to Friday. If you would like your order the next working day (and products are immediately available), you will need to place your order before 15:30 hours Monday to Thursday and before 15:00 hours on Fridays. For TintXpress items please speak to our Customer Service team on +44 (0)1204 521771.

What is the minimum order quantity?

There is no minimum order quantity, just the size of can in which the material is supplied.

What is the smallest pack size I can order?

The smallest pack size for the majority of products is a 5 litre unit.

Do you have a discount structure for different volumes?

Each sale is taken on its own merits. Please talk to our Customer Service team on +44 (0)1204 521771 who will be more than happy to help you.

How do I find your prices?

For a competitive price/quote, please contact our Customer Service Team on +44 (0)1204 556415.

When I place an order will there be a delivery charge and how long will delivery take?

Times and charges depend on where in the world your goods are to be delivered. On request we can arrange special deliveries but for a general guideline please see below.

Please note we do not deliver on national holidays.

Mainland

+ Orders over 100 litres are delivered free of charge to UK mainland and stocked items will be delivered the next working day before 6pm. Orders less than 100 litres incur a £40 carriage charge.

+ a small number of mainland UK locations are 2 days delivery - please speak to our customer advisors for further information.

UK Offshore

A small charge is made for deliveries to UK Offshore islands and stocked items will be delivered within 3 - 7 working days.

Special Deliveries

Within mainland UK only#

Before 12:00 - £77.00 carriage charge
Before 10:30 - £88.00 carriage charge
Saturday delivery - £95.00 carriage charge
Same day delivery - Cost is dependent on delivery location and order quantity.

# a small number of mainland UK locations are 2 days delivery - please speak to our customer advisors for further information.

Ireland

Leighs Paints have appointed Industrial Protective Coatings (IPC) as our distributor in Ireland. To contact IPC please call +353 1835 2900.

We can deliver goods to main seaports and airports anywhere in the world. Legal export documents, delivery times and transport costs will depend on the size of order and Country your goods are being delivered to. For further information please feel free to contact our Export Team direct on +44 (0)1204 556450 who will be more than happy to help with your export enquiries.

Do you have a distributor in my area?

You can purchase coatings direct by contacting our Customer Services Team on +44 (0)1204 556450 who will help you with prices and the ordering process.

For overseas clients we have local agents who will be more than happy to assist, please see our international page for more information.

Which credit cards do you accept?

All major credit cards are accepted apart from American Express.

What colour ranges can I choose from?

You can choose from hundreds of colours found in the BS.4800, RAL- F3 and BS.381C ranges.

How quickly can I have my coloured finish?

This depends on the colour and material you choose. We advise you to speak to our Customer Service team on +44 (0)1204 521771 for specific information.

Can your paints be air freighted and sea freighted?

The majority of our products can be both air freighted and sea freighted - some cannot be air freighted for health and safety reasons. Call our Export team on +44 (0)1204 556450 who will be more than happy to provide you with further information.

Not answered your question?
We also have frequently asked technical questions and common supplier queries pages.

 


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Leighs Paints  Registered in England  Reg Number: 893081   Reg Office: Tower Works, Kestor Street, Bolton BL2 2AL England